In the winter of 1971, Vijayan and Premila literally opened the doors of their home in Calcutta to anyone who needed help or just a sympathetic ear. They placed a simple advertisement in the newspaper – “Dial 442842. Someone to talk to” – which changed their lives forever. The next day 60 people from various strata of society turned up at their little cottage on the grounds of St. Paul’s Cathedral. Everyone was warmly welcomed with a cup of tea and each one received an empathetic listening.