Privacy Policy

Privacy Policy

Effective Date: June 08, 2018
Last Updated: November 18, 2024

At Minds Journal Pvt Ltd (“Company,” “we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, Mind Help (“Website”), and related services. By using our Website, you agree to the practices described in this Privacy Policy.

If you disagree with any part of this policy, please discontinue using our services.

1. Information We Collect

A. Information You Provide Directly

  • Personal Information: Name, email address, date of birth, gender, and other contact details you provide when registering, subscribing to newsletters, participating in surveys, or contacting us.
  • User-Generated Content: Content, comments, or other material you post or upload on the Website, which may be visible to the public.

B. Information Collected Automatically

  • Cookies and Tracking Technologies: Data about your preferences, browsing habits, and interactions with our Website, collected using cookies, clear gifs, and similar tools.
  • Device and Connection Data: Information about your device type, operating system, IP address, browser type, and URLs of referring/exit pages.
  • Log Files: Data such as web requests, number of clicks, pages viewed, and session duration.
  • Web Beacons: Information collected via HTML-based emails or tracking pixels to analyze engagement.

C. Third-Party Data

  • Information from third-party integrations, such as social media platforms or advertising networks, as permitted by those services’ privacy policies.

2. How We Use Your Information

We may use the information collected for the following purposes:

  1. Service Delivery: To provide and enhance our mental health resources, tools, and features.
  2. Communication: To respond to inquiries, send newsletters, and deliver promotional content (if you opt-in).
  3. Personalization: To tailor content and advertisements based on your interests.
  4. Analytics: To monitor trends, measure effectiveness, and improve the Website’s user experience.
  5. Security: To detect and prevent fraud, unauthorized access, or misuse of our services.
  6. Legal Compliance: To comply with applicable laws, regulations, and enforce our Terms of Service.

3. Cookies and Tracking Technologies

We use cookies to:

  • Improve Website performance and personalize your experience.
  • Analyze user behavior and engagement.
  • Serve targeted advertisements in line with your interests.

Types of Cookies

  1. Session Cookies: Temporary and expire when you close your browser.
  2. Persistent Cookies: Stored on your device for longer durations and used to remember preferences.
  3. Third-Party Cookies: Used by advertisers and analytics providers to deliver tailored ads and insights.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain Website features. For more details, refer to our Cookie Policy.

4. How We Share Your Information

A. Personally Identifiable Information

We do not sell your personal information. However, we may share it with:

  1. Service Providers: Trusted vendors assisting with hosting, analytics, or marketing.
  2. Business Transfers: During mergers, acquisitions, or asset sales.
  3. Legal Obligations: To comply with court orders, legal requirements, or protect our rights.

B. Non-Personally Identifiable Information

We may share aggregated or anonymized data with third parties for analytics, advertising, or research purposes.

C. Third-Party Advertisers

Advertisers may use cookies or web beacons to deliver relevant ads based on your activity on our Website and other sites. We do not share personally identifiable information with these advertisers without your consent.

5. Your Rights and Choices

You have the following rights regarding your data:

  1. Access and Correction: Request a copy of your data or correct inaccuracies.
  2. Deletion: Request account deletion by contacting us at [email protected].
  3. Opt-Out: Unsubscribe from marketing emails using the link provided in each email.

To make a request, email us at [email protected]. We will respond within a reasonable timeframe.

6. Data Retention and Security

A. Retention

We retain your data as long as necessary to:

  • Provide requested services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

B. Security

We use industry-standard measures to protect your information. However, no system is completely secure. You assume some risk when transmitting data online.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly. If you believe a child under 13 has provided information, contact us at [email protected].

8. International Users

Your information may be transferred to and processed in countries outside your own, including India, where privacy laws may differ. By using our Website, you consent to such transfers.

Our Website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

10. Compliance with Laws and Google Policies

We comply with:

  • GDPR for users in the European Union.
  • CCPA for users in California.
  • Google’s Privacy Requirements, including transparent data practices for ads and cookies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of these changes.

12. How to Contact Us

For questions, concerns, or requests related to this Privacy Policy: