We want you to be satisfied, so all eligible courses purchased on Mind Help can be refunded within 30 days, provided the request meets the guidelines in our refund policy.
Certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please see below.
Our 30-day Policy
While our 30-day refund policy is to allow students to learn risk free, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 30 days, so we will not process refund requests received after the refund window.
Additional Reasons for Denied Refunds
- A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
- Multiple refunds have been requested by a student for the same course.
- Excessive refunds have been requested by a student.
- Users who have their account reported, banned or course access disabled due to a violation of our Terms or Trust & Safety Guidelines.
- We do not grant refunds for any subscription services unless otherwise required by applicable law.
These refund restrictions will be enforced to the extent permitted by applicable law.
How to Submit a Refund Request
To initiate a refund, please reach out to us at support@mindsjournal.com. Kindly provide details regarding your refund request, and we’ll promptly assist you. We look forward to resolving this matter for you.
